Support

Webshop Support

For questions or complaints, please contact our customer service centre,

Monday - Wednesday between 8.30 am to 5 pm or on Thursday and Friday between 8.30 am to 4 pm by phone 0208 283 2840; fax 0871 200 3415.
Alternatively, you can email us at info-uk@grohe.com or write to us at our registered address:
GROHE Limited, World Business Centre 2, Newall Road, London Heathrow Airport, Hounslow, Middlesex, TW6 2SF.

Projects & Product Support

We will endeavor to put you in contact with the most appropriate people to assist you.

Product information
You are looking to purchase a GROHE product and have questions about the features, specification or compatibility.

Technical question
You have purchased a GROHE product and need technical information regarding installation or setup.

Warranty
You already own a GROHE product and it has developed a fault.
Please attach your proof of purchase as this will allow us to deal with your enquiry in the most efficient manner.

Fully completing the form below can increase the speed of response.

Contact us


Get help

You can write an email or call us – we are ready to help you with whatever issue you might have. You can also contact us through our online contact form.

Contact now
+44 (0) 208 283 2840

Mon-Wed 8:30 am - 5 pm

Thu-Fri: 8:30 am - 4 pm